Privacy Policy

This Privacy Policy describes how Koolman ("Site", "we", "us" or "our") collects, uses and discloses your personal data when you visit, use our services or make a purchase on koolman.cz (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor or other person whose data we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

In order to provide the Services, we collect personal data about you from various sources as described below. The data we collect and use varies depending on how you interact with us.

What Personal Data We Collect

Data you submit directly to us through our Services may include:

• Contact details, including your name, address, phone number and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address and phone number.
• Account information, including your username, password, security questions and other information used for account security purposes.
• Customer support information, including information you choose to include in communications with us.

How We Use Your Personal Data

• Providing products and services. We use your personal data to provide you with services to fulfill our contract with you, including processing your payments, fulfilling your orders, and sending notifications about your account.
• Marketing and advertising. We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising and promotional messages by email.
• Security and fraud prevention. We use your personal data to detect, investigate or take action regarding possible fraudulent, illegal or harmful activity.
• Communicating with you and improving services. We use your personal data to provide you with customer support and improve our Services.

Cookies

Like many other websites, we use cookies on our Site. For specific information about cookies used in connection with our Shopify store, see https://www.shopify.com/legal/cookies.

Your Rights

Depending on where you live, you may have some or all of the following rights in relation to your personal data:

• Right to know: You may have the right to request access to the personal data we hold about you.
• Right to erasure: You may have the right to request that we erase the personal data we hold about you.
• Right to rectification: You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to portability: In certain circumstances, you may have the right to a copy of the personal data we hold about you.
• Withdrawal of consent: If we rely on consent to process your personal data, you may have the right to withdraw that consent.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. For EEA residents, you can find a list of responsible data protection supervisory authorities here.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at lukas@orisbeauty.com, or contact us at Plzeňská 312, Prague, 150 00, CZ.

For the purposes of applicable data protection laws and unless otherwise expressly stated, we are the controller of your personal data.